If one of your documents has been refused, it can be for several reasons such as:
- Out of date. Your documents must not be more than 3months old.
- Low quality photo. Please make sure your document is readable.
- Not clear. Please make sure that your name, address and personal details are visible.
- Online document. If you upload an online proof of address, please provide us with 2 different documents from 2 different providers.