What Proof Of Identity do you accept?

In order to verify your ID, we need a full, readable and clear copy or high quality photo of your photo ID document clearly showing your details (name, date of birth etc.) and the expiry date (if this is on the rear of the document, we require a copy of both sides). The name and date of birth should match the ones provided on your Xendpay profile.

Valid ID documents can be:

  • Passport
  • EEA National ID card
  • EU national resident permit
  • EEA or UK photo card driving licence


What documents do I need to upload to verify my account?

In order to verify your account, you must upload one document from List A (Proof of ID) and one document from List B (Proof of address). Both proof of ID and address are required. You must send a separate document for both. ID documents that also have an address on (such as driving licences) can be used as ID or address documents, but in this case a second distinctly separate* ID or address document is also needed.

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