What Proof Of Address do you accept?

In order to verify your address, we need a full, readable and clear copy or high quality photo of one of the documents listed below clearly showing your name, address, the expiry date if a driving licence, or the header, the salutation (‘Dear...’), and the date in the case of a letter. In the case of letters for proof or address, these should not be older than 3 months

Both the name and address should match the ones provided on your Xendpay profile. If you need to change these, please contact support.

Valid proof of address can be:

  • Bank statement or utility bill
  • Local authority tax bill
  • Correspondence from a regulated financial sector firm
  • Confirmation from the electoral register (UK only)
  • Solicitor's letter confirming recent house purchase
  • NIHE, Council or private rent card, tenancy agreement
  • Benefit book or correspondence from benefits agency
  • Correspondence from HM Revenue & Customs (UK only)
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